Rhea: The re-engagement agent

Helping customers finish what they started

The Challenge

Life gets in the way: the abandoned quote problem

Insurance providers lose thousands of potential customers every day when quotes are started but never completed, maybe they got interrupted, ran out of time, or weren’t sure about it.

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When reminders become roadblocks

Traditional reminders (emails, SMS, outbound calls) often feel disruptive, impersonal, arrive too late or take you back to the start – very frustrating! This leaves customers disengaged, while insurers face higher acquisition costs and wasted marketing spend.

Meet Rhea

An AI-powered re-engagement agent, that reconnects with customers who began but didn’t finish their insurance quote – providing timely, personal, and conversational nudges.

Instead of “chasing” customers, Rea makes it easy and natural for them to pick up where they left off.

Timely reminders

Rhea starts when a customer has dropped off mid-quote and sends a WhatsApp or SMS message at the right moment.

Conversational
tone

Not a cold notification, but a warm, helpful conversation: “Would you like to finish your quote now?”

Seamless continuation

Customers can click straight back into their saved quote, without re-entering details.Transform your online sales performance.

Smart escalation

If questions or concerns arise, Rhea can hand off smoothly to a human agent.

Rhea Timely reminders

Timely reminders

Conversational tone

Conversational Tone

Rhea Seamless continuation

Seamless continuation

Rhea Smart escalation

Smart escalation

In the retail space...

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Insurance is no different

Are you capturing this opportunity?

Benefits for insurers and their customers

Rhea Seamless Journey

Seamless journey

Customers can jump back into their journey where they left off.

Higher conversion rates​

Higher conversion rates

Re-capture customers who are already halfway through the funnel.

Lower Acquisition costs

Lower acquisition cost

Reduce wasted spend by turning warm leads into paying customers.

Frictionless experience

Frictionless experience

Customers feel supported, not pressured.

Always on

Always-on

Rhea runs 24/7, so no opportunity is missed.

Speak with our experts

Find out how Rhea can transform your online sales

What you’ll gain from a consultation:

  • Your re-engagement optimisation strategy – Insights on how AI can improve your re-engagement and conversion rates
  • Your Implementation Roadmap – Best practices for seamless AI integration in your quote journey
  • Real time Rhea demonstration – See Rhea’s re-engagement capabilities, learn of the impact achieved in our BETA customers

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