In our third episode, Danny is joined by Dan Garzella, Chief Operating Officer at Garzella Group and Darkhorse Insurance Brokers. In this episode, they discuss some of the challenges faced by insurers today, how AI can help solve some of these challenges and how AI is helping create groundbreaking opportunities for Dan’s teams.
Episode 3
AI in Insurance Podcast: Garzella Group
Play Video about Dan Garzella - AI in Insurance podcast
Video timestamps
- Introduction and background – Dan Garzella’s journey from $500 to leading a multi-million dollar insurance brokerage [00:00:11]
- Technology and Insurance – The role of AI and tech transforming agency operations [00:03:39]
- AI’s impact on insurance – How AI enhances efficiency, profitability and customer service [00:05:49]
- Business strategy & AI – Evaluating AI for prospecting, automation and operational improvements [00:08:30]
- Future of AI in sales and service – AI’s evolving role in prospecting, sales and customer interactions [00:10:15]
Enjoy this episode? Stay tuned for our next episode with Lawrence Naested, Chief Technology Officer and Head of Transformation at Collinson Insurance.
