Remarkable & Reliable:
Conversational AI for Insurance

Insurance focused Conversational AI Chatbots & Advanced Virtual Agents to level-up efficiency and scale without compromising on compliance

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Join the AI Revolution in Customer Self-Service

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Drive conversions, renewals and upsell to unlock new revenue opportunities

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Provide personalized, multilingual support around the clock to elevate your customer review scores

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Gather insights to aid fraud detection and data-driven decision making

Welcome to OpenDialog for Insurance

The Specialist Conversational AI Solution for the Insurance Industry

OpenDialog for Insurance is the leading enterprise-grade Conversational AI solution designed specifically for the insurance sector that can be rapidly deployed to supercharge business performance, productivity, and customer experience.

Drive ROI from the get-go by automating the quote-to-buy journey, claims assistance, mid-term adjustments, proactive support and more. OpenDialog amplifies customer engagement, radically transforms operational efficiency, and ensures compliance with industry regulations while harnessing deep data insights for competitive advantage.

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Insurance widgets for quotes, claims & more for optimum UX out of the box

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Pre-trained with industry specific language models & customized to your brand style and tone of voice


Integrates with policy admin, claims, payment & fraud detection systems

Trusted across the Insurance industry:

See What OpenDialog Clients Have Achieved

Automation of


of interactions

Gathering more than

1 Million

user data points per day



unfilled vacancies

Conversational AI Chatbots & Advanced Virtual Agents for Insurance

Boost Efficiency and Engagement at Every Step

Policy Enquiries

Handle enquiries 24/7 on any channel with multilingual AI chatbots and advanced virtual assistants.

Policy Renewals

Unlock missed revenue opportunities with timely reminders and a seamless user experience.


Be there when your policyholders need you and swiftly process claims.

Risk Assessment

OpenDialog streamlines information gathering, risk evaluation, and underwriting, enabling faster and more efficient policy issuance.

Quote to Buy & Onboarding

Drive conversions and upsell cover. OpenDialog guides customers through the process of quoting, taking payment, and issuing policy documents in one seamless conversation.

Mid-Term Adjustments

Increase convenience and satisfaction, enabling customers to easily modify their policies to meet changing needs.

What our clients say

OpenDialog for Insurance

A Game-Changer for the Insurance Industry

Hyper-personalized interactions

Delight your policy holders on every channel with the world’s most advanced generative AI that facilitates hyper-personalized human-like interactions 24/7

Pre-built insurance vocabulary for contextual understanding and accurate response

Integrate with any system and customize to your customer’s needs and personalize quotes and policies automatically

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Rest easy on compliance

Fully auditable outputs and fine grained controls around decisioning and responses make it easy to ensure regulatory adherence in all customer interactions

Easily adaptable to changes in laws, policies and regulations affecting the insurance industry

Robust data security protocols that are ISO 27001 Certified

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Be Future-Ready with Leading AI Capabilities

Leap ahead of your competition with our plug-and-play interpreters that utilize the most powerful NLU engines on the market

Protect your investment over the long-term with a solution that seamlessly absorbs emerging generative AI technologies

AI that learns and continuously improves with every new data point

Conversational AI for all types of insurance business

All Personal, Business, & Commercial Lines

Start Your Transformation Journey Now

Rest Easy on Regulations With OpenDialog

OpenDialog is the best Conversational AI platform for insurance and other regulated industries, thanks to its extensive analytic functionality that supports regulatory compliance, safety and explainability as well as underpinning continuous improvement and enhancement.

You're in Safe Hands

ISO 27001 Certified | British Assessment Bureau (Information Security Management Systems)
Cyber Essentials Certified

ISO 27001 Certified

Cyber Essentials Certified

Have a Question?

Talk to our team:

+44 (0)203 714 3980