Case Studies
OpenDialog solves Real-Life Problems
Insurance
Davies Group increases automation success and sales uplift with OpenDialog
VRG (Vehicle Replacement Group), part of the Davies Group, tasked OpenDialog with making the vehicle collections process more efficient and improve the user experience through our conversational AI platform.
OpenDialog developed an AI-powered digital assistant that could be sent to policyholders to arrange the collection of the hired vehicle. The solution allows users to use natural language to confirm the vehicle collection or make alternative arrangements.
HealthCare
Collecting Complex Medical Info Consistently And Reliably
MyMeds&Me approached us with an interesting challenge: turning a complex form-based experience into a simple, straightforward conversational application.
Navigating regulatory requirements, dense content and contextual differences for different users, OpenDialog’s conversational flexibility allowed for more efficient reporting of adverse effects.