Insurers, your Generative AI transformation journey starts here...

The safe and trusted way to start fast with Generative AI and put your insurance business on the path to automating 90% of interactions

Trusted across the Insurance industry:

Introducing Digital Concierge for Insurance

Insight-driven automation that goes beyond query resolution

Without reliable customer data, the risk of missteps and missed opportunities with AI automation looms large. Through our Digital Concierge AI assistant that sits in your voice or digital channels, OpenDialog mitigates these challenges by providing the necessary empirical data, enabling informed decisions on automation priorities and cost benefits, ensuring confident strides toward automating up to 90% of interactions across your business.

Gather data while automating conversations

  • Fast frictionless deployment
  • Sits in voice or digital channels
  • Triages customer queries and resolves them without human interaction

Attain a clear roadmap to 90% automation

  • Empirical, trusted data from your customer interactions
  • Gives confidence in what to automate, the cost benefit, and priority order
Icon: Insight-driven conversational automation

Gather data while automating conversations

  • Fast frictionless deployment 
  • Sits in voice or digital channels
  • Triages customer queries and resolves them without human interaction
Icon: Roadmap to AI automation

Attain a clear roadmap to 90% automation

  • Empirical, trusted data from your customer interactions 
  • Gives confidence in what to automate, the cost benefit, and priority order
Technology deployment represented by icons and diverse colleagues with laptop

Fast, frictionless deployment

Get started with Generative AI quickly and easily with frictionless deployment alongside existing digital channels to mitigate risk of change.

Easily connect your own data and knowledge sources with zero integration requirements.

Intersects voice, web and chat channels to meet your customers where they are.

Data and message icons coming from mobile phone held by asian man

Transformative insights

Every interaction gathers insight into your customer's needs, journey, and behaviour to help you understand them like never before.

Actionable insights enable you to pinpoint processes ripe for automation, leading to increased efficiencies and the uncovering of new growth opportunities to inform your transformation roadmap.

OpenDialog's transformation impact report shows you exactly how you can use Generative AI to achieve the highest levels of automation across your key business processes

Safe & trusted LLM conversations

Safe and trusted Generative AI

Safely harnesses the world's most advanced Generative AI to engage in sophisticated natural dialogue, far surpassing linear chatbot conversations.

Built from the ground-up for regulated environments, you stay in control and rest easy on compliance with industry standards.

Insurance automation represented by female messaging AI assistant about windscreen cover

Immediate efficiency and service improvement

Reduce business overheads by deflecting callers away from your contact center to the web based digital assistant through an audible or SMS notification.

Reduce caller's wait times and resolve their issues faster through automation to improve customer satisfaction.

What our clients say

ISO 27001
Cyber Essentials Certified
G2 rated 4.5 stars
Emerging Technology of the Year

Start Your Generative AI Powered Transformation Journey Today