Maaike Coppens, Author and VP of Design at OpenDialogue tackles ethics, accessibility and bias in conversation design with Jen Heape, CCO of Vixen Labs, and Romina Pankoke, Head of Voice User Experience at Vixen Labs.
Blog Post
Tried and Tested: The 13 Pillars of Success with Conversational AI
Based on my research and what I could (or rather couldn’t!) find, I’m setting out my stall that this is an industry-first article. I have