Maaike Coppens, Author and VP of Design at OpenDialogue tackles ethics, accessibility and bias in conversation design with Jen Heape, CCO of Vixen Labs, and Romina Pankoke, Head of Voice User Experience at Vixen Labs.

Blog Post
2024 Predictions for Conversational AI
2023 saw an exciting year for generative and conversational AI advancements, with enhanced NLU (natural language understanding) and ethical and privacy concerns dominating the conversation,
