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Exciting Times! Just like with any emerging technology, as the conversation design field grows in maturity, diverging views emerge when it comes to the initial approaches, tools, and artefacts that have dominated the ecosystem so far. Each alternative inevitably invites
🎧 Over the last couple of months, Ronald and I have been having animated, passionate debates about conversation design, conversational AI and our vision for OpenDialog. Because ‘no maker is an island’, we thought we’d share our ponderings and invite other
One of the main challenges of conversation design still remains the capacity to describe conversational AI designs in an understandable, concrete manner – to project managers, developers, future users and stakeholders. Until about a year ago, my conversation design stack
