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When Sarah Tucker joined TIF Group as a customer service representative, she had no prior experience in the insurance industry. What she did bring was a strong ethos of customer
When Dan Garzella moved to Arizona with just $500 in his pocket, insurance wasn’t the career he had in mind. With a degree in computer science and information technology, he
When it comes to embedding AI into insurance platforms, few people have been closer to the frontline than Sarat Varanasi, who leads Insurance Platforms, Analytics, and AI at EXL. Sarat
With over 25 years in the UK insurance industry and a background that blends law, regulation, and consumer protection, Melissa Collett brings a unique perspective to her role as CEO
OpenDialog and Durell Announce Strategic Partnership to Bring AI-Powered Quote Journeys to Insurance E-trade London, [2 October 2025] – OpenDialog, the AI Agent platform built to transform customer journeys in
Selma, the AI Sales Agent, is to launch on Free Spirit travel insurance with phased expansion across P J Hayman’s portfolio of specialist brands. LONDON, 25th September 2025 – OpenDialog
