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Conversational AI: A Supplement, Not a Replacement There’s a growing notion that forms should be replaced with Conversational AI. But is that really necessary? Forms have stood the test of time—they work, they’re familiar, and they provide structured inputs that
A New Paradigm: hybrid user interfaces Generative AI Agents and the use of Large Language Models are all the hype. On the one hand, stakeholders are hearing the appeal of switching their standard user interfaces for conversational ones. “Everything will
Introduction Deploying conversational AI systems in regulated environments such as healthcare, finance, and insurance presents unique challenges that generic AI solutions cannot address. At OpenDialog, we are well aware of these challenges, having spent years working with clients on live
The future of Conversational AI is here, and it’s breaking free from traditional user interface constraints. Introducing OpenDialog’s ChatUI SDK, the next generation of Conversational UI that integrates AI-driven interactions across digital interfaces—far beyond the confines of a chat window.
The end of SaaS? In 1999 Mark Benioff and 3 co-founders launched Salesforce, a new software company with a mission to disrupt the world of CRM Software. Until that point, CRM software had been on-premise deployments of tools like Siebel
The term AI Agent has overtaken chatbots in popularity. Chatbot companies transformed into AI Agent companies seemingly overnight. Is this just a marketing exercise or is there some value in using a different term? This article explores how we got
As businesses increasingly explore the power of AI, the need for practical, hands-on support in building AI Agents has never been greater. At OpenDialog, we recognized this growing demand and designed the OpenDialog AI Accelerator Program to meet this need
Conversational AI agents are now a must-have for boosting customer experiences and streamlining operations. A key decision in any AI strategy is whether to build a custom solution or use an all-in-one platform. It’s a major choice, and the pros
London, UK – July 2024 – tifgroup, a leading expert in travel insurance, is delighted to announce a strategic partnership with OpenDialog AI to significantly enhance the customer experience across its customer-focused brands. The initial rollout will target the Holidaysafe brand, with plans for
How OpenDialog supports AI use that is safe, trustworthy and compliant in Insurance As AI technology continues to advance, so do the regulations governing its use. The European AI Act is the first such large-scale legislative effort aimed at regulating
