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Since ChatGPT took the world by storm in December 2022, businesses in every industry, including insurance, have looked for ways to leverage its capabilities. Fast forward 12 months and amidst much excitement and anticipation, OpenAI unveiled custom versions of its
The use of AI has exploded in almost every industry in the last few years as advancements in the technology continue to make giant leaps forward. This is particularly true in the case of Generative AI (Artificial Intelligence capable of
To much excitement and fanfare, OpenAI announced the introduction of custom versions of its popular ChatGPT platform in November 2023. These ‘Custom GPTs’ can be made to serve specific purposes by combining instructions, extra knowledge, and any combination of skills.
In many sectors, including insurance, generative AI technologies are rapidly accelerating process automation and delivering significant returns on investment for early adopters. But for small to medium sized providers seeking to keep pace, it can be hard to know where
Financial pressures, staff shortages, and a high administrative burden on workers are all issues that affect patient safety and care in the healthcare industry. In recent years, however, advances in technology have made it possible to address some of these
The insurance industry, like many others, is rapidly adopting generative AI technologies like conversational AI, to enhance customer service, streamline processes, and improve overall efficiency through automation. In fact, it’s thought that insurance companies will likely save $1.3 billion globally
Generative AI is paving the way for unprecedented changes in the delivery of care. And while this may sound futuristic, it’s happening now. Already, 72% of healthcare organizations have adopted or are in the process of adopting AI technologies, and
We are currently living through the biggest technological shift in a generation. Many experts believe generative AI advancements will have an even greater impact on the world than the internet has. This is true for businesses across every sector but
2023 saw an exciting year for generative and conversational AI advancements, with enhanced NLU (natural language understanding) and ethical and privacy concerns dominating the conversation, there’s much to look back on. But what do these developments mean for the year
Starting with Generative AI in the enterprise may feel daunting. Here is a pragmatist’s guide to how you can get started while managing risk so that you can start benefiting from the transformational potential of the technology. Generative AI (GenAI)
