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In our second episode, Danny is joined by Arno de Wever, EMEA Lead Commercial P&C Insurance at AWS, to explore AI’s growing influence across the insurance sector. As the industry evolves, we’ll discuss what these changes mean and how businesses
The end of SaaS? In 1999 Mark Benioff and 3 co-founders launched Salesforce, a new software company with a mission to disrupt the world of CRM Software. Until that point, CRM software had been on-premise deployments of tools like Siebel
The term AI Agent has overtaken chatbots in popularity. Chatbot companies transformed into AI Agent companies seemingly overnight. Is this just a marketing exercise or is there some value in using a different term? This article explores how we got
In the dynamic landscape of insurance, where adaptability and efficiency are paramount, the role of automation software has become increasingly significant. With an increasing number of insurers investing in Robotic Process Automation (RPA) and AI technologies, 2024 is being dubbed
We’re living in an age of relentless pursuit of efficiency and healthcare organizations are increasingly turning to healthcare automation software to streamline their operations. These innovative tools not only enhance productivity but also improve patient care, accuracy, and compliance. But
Based on my research and what I could (or rather couldn’t!) find, I’m setting out my stall that this is an industry-first article. I have had the privilege of working in the automation space for the majority of my career.
Exciting Times! Just like with any emerging technology, as the conversation design field grows in maturity, diverging views emerge when it comes to the initial approaches, tools, and artefacts that have dominated the ecosystem so far. Each alternative inevitably invites
