The term AI Agent has overtaken chatbots in popularity. Chatbot companies transformed into AI Agent companies seemingly overnight. Is this just a marketing exercise or is there some value in using a different term? This article explores how we got
Conversational AI agents are now a must-have for boosting customer experiences and streamlining operations. A key decision in any AI strategy is whether to build a custom solution or use an all-in-one platform. It’s a major choice, and the pros
Leveraging generative AI technologies such as Large Language Models (LLMs) to automate business processes can create massive efficiencies for businesses but also risks; Particularly in regulated industries such as insurance and healthcare. So, what makes OpenDialog safe to use for
Starting with Generative AI in the enterprise may feel daunting. Here is a pragmatist’s guide to how you can get started while managing risk so that you can start benefiting from the transformational potential of the technology. Generative AI (GenAI)
These days if you are running a product team, you’re almost certainly grappling with the issues of how to integrate Generative AI-powered capabilities in your product. If you’ve already done it, then you’re now figuring out how to manage these
AI is general purpose technology that’s growing exponentially. The result is a growing gap between the proactive innovators and the ‘wait and see’ crowd. The time to start your business on its AI journey is today…or it may be too
The exponential rate of growth of AI capabilities, their deep integration in everyday tooling, and the massive levels of investment will lead to an explosion of AI-powered solutions. We’ve never had to go through such a rapid growth in automation
Large Language Models Large Language models are a specific type of technology coming out of AI research that is particularly good at predicting what the next word, phrase or entire story could be starting from a prompt. I will spare
We are very excited to be participating at the 2022 Chatbot Conference, which, as the title suggest, is also going to play out in the Metaverse (will let you know how that part goes). We are participating with two activities
For the past 40 years interacting with digital devices has required us to understand what button to press, what menu to expand and what option to select. Whether with a mouse, trackpad, or our fingers, we are responsible for figuring out where to point and click to get a task done. The ability to converse with machines flips that dynamic around.
