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ICE’s First Virtual Agents. Powered by OpenDialog, Built for Insurance
Meet AIice Sales & AIice Service – Next-Gen Insurance AI Agents AIice Sales A virtual agent to support the quote and buy journey that is

Hype or Reality: Can AI Agents Really Improve Online Insurance Sales?
The MGAA Market Briefing recently asked a simple but vital question for insurers: Could AI agents really improve online sales performance – or is it

OpenGI’s Peter Hunter on AI, Insurance, and the Future of Productivity
For more than four decades, OpenGI has been one of the backbone technology providers in the UK insurance market. With products spanning brokers, MGAs, and

Putting People First: How TIF Group is Using AI to Redefine Insurance Experiences
When Sarah Tucker joined TIF Group as a customer service representative, she had no prior experience in the insurance industry. What she did bring was

Trailblazing Insurance: How Dan Garzella Is Using AI to Scale the Future of Insurance
When Dan Garzella moved to Arizona with just $500 in his pocket, insurance wasn’t the career he had in mind. With a degree in computer

Sarat Varanasi on AI in Insurance: From LLMs to Real-World Impact
When it comes to embedding AI into insurance platforms, few people have been closer to the frontline than Sarat Varanasi, who leads Insurance Platforms, Analytics,

Championing Insurance Innovation: A Conversation with Melissa Collett, CEO of Insurtech UK
With over 25 years in the UK insurance industry and a background that blends law, regulation, and consumer protection, Melissa Collett brings a unique perspective

OpenDialog and Durell Announce Strategic Partnership
OpenDialog and Durell Announce Strategic Partnership to Bring AI-Powered Quote Journeys to Insurance E-trade London, [2 October 2025] – OpenDialog, the AI Agent platform built

OpenDialog AI and P J Hayman Partner to Redefine Digital Travel Insurance Journeys
Selma, the AI Sales Agent, is to launch on Free Spirit travel insurance with phased expansion across P J Hayman’s portfolio of specialist brands. LONDON,

OpenDialog & Adrian Flux Announce Strategic Partnership
Selma AI Agent Implementation at Bikesure Delivers Material Increase in Online Policy Sales and Add-On Product Conversion LONDON, 27th August 2025 – OpenDialog AI, a

AI in Insurance Podcast – Episode 12: EXL
In this episode of the AI in Insurance podcast, Danny sits down with Sarat Varanasi, Insurance Platforms, Analytics, and AI Services Leader at EXL. Sarat

How Intelligent Automation and AI Agents Are Transforming Healthcare
How Intelligent Automation and AI Agents Are Transforming Healthcare Over the past decade, healthcare organisations like the NHS have increasingly adopted intelligent automation to drive