OpenDialog Welcomes Naomi Keen as VP of Customer Success

OpenDialog Welcomes Naomi Keen

OpenDialog is thrilled to announce the recent addition of Naomi Keen to our growing team as the Vice President of Customer Success. Naomi, with over a decade of experience in various aspects of automation, brings a wealth of expertise to drive customer success and satisfaction.

Having begun her journey as a developer in one of the first automation teams in the UK, Naomi has evolved to become a seasoned professional with hands-on delivery experience for customers. Prior to joining OpenDialog, Naomi led the EMEA Professional Services organization at a leading provider of intelligent automation software, showcasing her exceptional leadership skills and deep understanding of the automation landscape.

Naomi’s diverse background positions her perfectly to ensure OpenDialog clients maximize the value of Generative AI, through our innovative platform. 

Naomi expressed her excitement at joining OpenDialog, saying, “I’m thrilled to help our customers make the most of OpenDialog’s innovative platform. Over the last year, we’ve all seen how much impact AI can have, and it’s great to be on the cutting edge of that.”

As the new VP of Customer Success, Naomi will play a crucial role in enhancing the OpenDialog customer experience. Her hands-on experience and strategic vision align perfectly with our commitment to providing exceptional service and support to our valued customers.

Danny Major, SVP Customer Officer, expressed his excitement at having Naomi join the team, saying, “We are delighted to welcome Naomi to OpenDialog. Her extensive experience and passion for customer success make her a valuable addition to our leadership team. With Naomi on board, we look forward to elevating our customer success initiatives and continuing to provide top-notch services.”

Naomi Keen’s appointment further solidifies OpenDialog’s dedication to fostering industry leading customer satisfaction, innovation, and growth. We are excited about the journey ahead and the positive impact Naomi will bring to both our team and, most importantly, to our valued customers.



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