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For the past 40 years interacting with digital devices has required us to understand what button to press, what menu to expand and what option to select. Whether with a mouse, trackpad, or our fingers, we are responsible for figuring out where to point and click to get a task done. The ability to converse with machines flips that dynamic around.
Welcome to the second episode of OpenDialogues, the podcast hosted by Maaike Coppens and Ronald Ashri discussing everything Conversation Design and OpenDialog.
Language understanding is hard. This is perhaps the most crystal clear lesson of the past few years of intensified efforts across the world to build conversational applications. It’s no wonder
Conversational applications are going to redefine how we interact with machines and access services. From the essentials, like health, education and social care to the less essential, like picking a
After a couple of years helping clients design and deploy conversational applications (using a variety of existing tools) we realised that something fundamental was missing. Where was the conversational model in conversational design and tooling? So I reached back into my academic AI days and the field of multi-agent research for some help and inspiration. The result is OpenDialog.
