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2023 saw an exciting year for generative and conversational AI advancements, with enhanced NLU (natural language understanding) and ethical and privacy concerns dominating the conversation, there’s much to look back on. But what do these developments mean for the year
Starting with Generative AI in the enterprise may feel daunting. Here is a pragmatist’s guide to how you can get started while managing risk so that you can start benefiting from the transformational potential of the technology. Generative AI (GenAI)
What do you associate with healthcare services? Long wait times, frustrating patient experience, and feeling lost? It doesn’t have to be this way – for you, or your patients. Healthcare is undergoing a revolution, and conversational AI is at the
Picture this: you’re waiting for an insurance quote, but you’re number ten in a queue on the phone. You don’t have the time for this, so you go to another insurance provider who can assist you with an AI-powered chatbot.
These days if you are running a product team, you’re almost certainly grappling with the issues of how to integrate Generative AI-powered capabilities in your product. If you’ve already done it, then you’re now figuring out how to manage these
AI is general purpose technology that’s growing exponentially. The result is a growing gap between the proactive innovators and the ‘wait and see’ crowd. The time to start your business on its AI journey is today…or it may be too
The exponential rate of growth of AI capabilities, their deep integration in everyday tooling, and the massive levels of investment will lead to an explosion of AI-powered solutions. We’ve never had to go through such a rapid growth in automation
The insurance industry has undergone significant digital transformation in recent years, leveraging cutting-edge technologies to streamline operations and enhance customer experiences. Progress is often incremental, but every once in a while, innovation takes a giant leap forward: the printing press,
The conversation design community recently gathered in London at the much anticipated Unparsed conference to share their experiences and advice on how to build effective and ethical conversational agents. The conference was a fantastic gathering of minds, sharing insights and
Return on investment is a key consideration when evaluating conversational AI platforms. Here’s why you should plan for tomorrow and future-proof your investment.
