OpenDialog > Healthcare Automation Solutions > Digital Concierge
Your Generative AI healthcare transformation journey starts here...
The safe and trusted way to start fast with Generative AI and put your healthcare organization on the path to automating 90% of interactions
Trusted across the Healthcare Sector:
Introducing Digital Concierge for Healthcare
Insight-driven automation that goes beyond query resolution
Without reliable data about your service users, the risk of missteps and missed opportunities with AI healthcare automation looms large. Through our Digital Concierge AI assistant that sits in your voice or digital channels, OpenDialog mitigates these challenges by providing the necessary empirical data, enabling informed decisions on automation priorities and cost benefits, ensuring confident strides toward automating up to 90% of interactions across your organization.
Gather data while automating conversations
- Fast frictionless deployment
- Sits in voice or digital channels
- Triages queries and resolves them without human interaction
Attain a clear roadmap to 90% automation
- Empirical, trusted data from your service user’s interactions
- Gives confidence in what to automate, the cost benefit, and priority order
Gather data while automating conversations
- Fast frictionless deployment
- Sits in voice or digital channels
- Triages queries and resolves them without human interaction
Attain a clear roadmap to 90% automation
- Empirical, trusted data from your service user’s interactions
- Gives confidence in what to automate, the cost benefit, and priority order
Fast, frictionless deployment
Get started with Generative AI quickly and easily with frictionless deployment alongside existing digital channels to mitigate risk of change.
Easily connect your own data and knowledge sources with zero integration requirements.
Intersects voice, web and chat channels to meet your users where they are.
Transformative insights
Every interaction gathers insight into your user's needs, journey, and behaviour to help you understand them like never before.
Actionable insights enable you to pinpoint processes ripe for automation, leading to increased efficiencies and the uncovering of new growth opportunities to inform your transformation roadmap.
OpenDialog's transformation impact report shows you exactly how you can use Generative AI to achieve the highest levels of automation across your organization's key processes
Safe and trusted Generative AI
Safely harnesses the world's most advanced Generative AI to engage in sophisticated natural dialogue, far surpassing linear chatbot conversations.
Built from the ground-up for regulated
environments, you stay in control and rest easy on compliance with healthcare industry standards.
Immediate efficiency and service improvement
Reduce operational overheads by deflecting callers away from your contact center to the web based digital assistant through an audible or SMS notification.
Reduce caller's wait times and resolve their issues faster through automation to improve patient experience.