Enterprise Conversational AI Platform
Natural conversations that maximize automation & prioritize safety
Omnichannel communications, data insights and a no-code design studio –
All in a single platform to automate 9/10 interactions across your whole organization
Unique context-first conversation engine
Built from the ground up for regulated industries
Transparent & explainable AI
OpenDialog adds structure by evaluating and categorizing each input and logs each decision in an auditable database.
You are in control
You decide which user inputs are responded to by LLMs, which get routed to your integrated system or knowledge base, and what triggers a pre-written response.
Eliminates harmful & inaccurate outputs
OpenDialog ensures contextual input devoid of any nonessential information and reasons over inputs and outputs before they are delivered.
Protects sensitive data
OpenDialog has robust privacy safeguards in place to protect customer data, with tight encryption, secure data storage, and strict access controls.
More natural conversations
The highest levels of automation
Say goodbye to frustrating chatbots built on rigid process flows. OpenDialog’s enterprise-grade conversational AI platform achieves higher levels of complex task completion without human intervention when compared to other conversational AI software thanks to its innovative context-first engine and multi-AI model capabilities.
With the help of OpenDialog’s strategic data insights, we put you on the path to automate up to 90% of interactions across your whole business.
Detailed Analytics
Harvest actionable and critical data insights
Use conversation insights for auditability and explainability in regulated industries like healthcare and insurance.
Gain valuable business intelligence from every interaction to continuously improve automation success and inform your transformation strategy.
No code conversation design studio
Customize and scale without limits
Generate awesome conversational applications in just a few clicks with our automated dialog composer and use our simple no-code conversation design interface to easily manage and scale without needing to write a single line of code.
Combine the worlds most powerful AI models
Not all language models are created equal. OpenDialog is AI model agnostic, enabling your digital assistant to use the right model for the right situation and maximize automation success.
Integrate your business systems
OpenDialog easily connects with your tech stack and knowledge bases. Choose from our range of out of the box integrations, connect using our API or use Robotic Process Automation to get the job done.
Connect with your users on their preferred channels
Create amazing conversational experiences with OpenDialog’s multimodal webchat or connect to third party interfaces such as Freshdesk, WhatsApp, Alexa, and more.
Enterprise-grade security
Secure user access and control features
Reliable and scalable infrastructure
Access control and integration simplicity
Strong encryption for data protection
Comprehensive security testing and protection
Start Your Generative AI Powered Transformation Journey Today
