PRICING
Straightforward pricing,
tailored to your needs
Our flexible options scale with your monthly active users (MAU), whether you’re a startup or an enterprise, ensuring the perfect fit for your growing customers, employees, or business partners.
Sandbox AI Agents
Frequently Asked Questions
When will I be billed if I am on the Experiment plan?
No billing if you stay on the Experiment plan although we periodically scan for inactive Experiment workspaces and will send you a friendly email to see if you still need it before deactivating.
When you are ready to publish your AI Agent, please contact us to discuss the plan that is most appropriate for your use case.
What do I do if I want to publish the AI Agent I created on the free plan?
What are my contractual commitments?
On our Enterprise Flexible plan, we ask for no long term contractual commitments. Clients simply pay for the Work Tasks delivered by their AI Agent, billed monthly in arrears.
What if I want to have predictable costs?
Our Enterprise Commit plan, clients can contract for a consistent monthly subscription for an expected volume of activity, in return for a reduction in the cost of Work Tasks. The higher the committed volume, the lower the cost. Volumes can be restricted to this level, or additional use can be charged in arrears.
What is a work task?
A Work Task is the execution of an activity by the AI Agent. This could include activities such as; answering a customer or patient query; booking an appointment; providing a quotation; binding a contract; making an adjustment or change; gathering information; and many more.
What data do you refer to as knowledge data?
Knowledge data refers to space that RAG embeddings occupy on our vector database. 100mb of embeddings is roughly 4000 pages of text. In case you are wondering how much that is – it is the equivalent of War and Peace and entire Lord of the Rings books combined, or two sets of Encyclopedia Brittanica!
What about training the AI Agent?
OpenDialog or one of our accredited partners will work with you to design and build a custom AI Agent. These can be completely bespoke, or based on one of many templated Agents we have previously created.
Do I have to pay for AI Agent training?
This is provided as Professional Services for a fee based on the scope of work required. Our Enterprise Commit plans include the AI Agent training, as well as options to add ongoing change and update services.
