Blog Post

How AI Agents are changing the world of software 

The end of SaaS?  In 1999 Mark Benioff and 3 co-founders launched Salesforce, a new software company with a mission to disrupt the world of CRM Software. Until that point, CRM software had been on-premise deployments of tools like Siebel

Read More »
Top insurance automation software 2024
Blog Post

Top Insurance Automation Software 2024

In the dynamic landscape of insurance, where adaptability and efficiency are paramount, the role of automation software has become increasingly significant. With an increasing number of insurers investing in Robotic Process Automation (RPA) and AI technologies, 2024 is being dubbed

Read More »
Top Healthcare Automation Software 2024
Blog Post

Top Healthcare Automation Software 2024

We’re living in an age of relentless pursuit of efficiency and healthcare organizations are increasingly turning to healthcare automation software to streamline their operations.  These innovative tools not only enhance productivity but also improve patient care, accuracy, and compliance. But

Read More »
Conversation Design

Flow or No-Flow

Exciting Times! Just like with any emerging technology, as the conversation design field grows in maturity, diverging views emerge when it comes to the initial approaches, tools, and artefacts that have dominated the ecosystem so far. Each alternative inevitably invites

Read More »