Episode 9 – The Future of Conversation Design

Podcast Episode
Welcome to the ninth episode of OpenDialogues, the podcast hosted by Maaike Coppens and Ronald Ashri discussing everything Conversation Design and OpenDialog.

In this episode, we are joined by Greg Benett – Head of Conversational Design at SalesForce.

In this exhilarating episode, where conversation design brains connect, we talked about :

  • Building a diverse conversation design team
  • Pitfalls and challenges for Conversational AI today
  • What’s the future of conversation design
  • The Power of Patterns

👉  Request a demo now to discover a new way of creating purposeful, context-rich & dynamic conversational experiences!

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Opinion

The true challenge Conversational AI has. Thinking beyond natural language understanding

The Conversational AI challenge is typically framed as a natural language understanding (NLU) through machine learning (ML) type of problem. Is that, however, all there is to it? At OpenDialog we think that there is a broader viewpoint that subsumes the NLU challenge and provides us with more tools to build effective Conversational AI applications.

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Get in touch for a showcase of how OpenDialog can help your business Deploy Conversational AI, at scale.