Episode 9 – The Future of Conversation Design

Podcast Episode
Welcome to the second episode of OpenDialogues, the podcast hosted by Maaike Coppens and Ronald Ashri discussing everything Conversation Design and OpenDialog.

In this episode, we are joined by Greg Benett – Head of Conversational Design at SalesForce.

In this exhilarating episode, where conversation design brains connect, we talked about :

  • Building a diverse conversation design team
  • Pitfalls and challenges for Conversational AI today
  • What’s the future of conversation design
  • The Power of Patterns

👉  Request a demo now to discover a new way of creating purposeful, context-rich & dynamic conversational experiences!

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How OpenDialog came to be

After a couple of years helping clients design and deploy conversational applications (using a variety of existing tools) we realised that something fundamental was missing. Where was the conversational model in conversational design and tooling? So I reached back into my academic AI days and the field of multi-agent research for some help and inspiration. The result is OpenDialog.

See How it works!

Get in touch for a showcase of how OpenDialog can help your business Deploy Conversational AI, at scale.