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Building Intents | Build The Power of OpenDialog #3

In this lesson we’ll focus primarily on how to create intents and test conversational flows.

By the end of this video you should have a good grasp of how to create intents using best practices and how to test what flows are possible given a certain utterance from either the user or the application.

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Terry Walby – Insurtech Insights Europe 2023

“Our platform is an automation engine effectively and it’s designed to change the way that brands interact with customers from being either open communications with a contact centre or online interactions and we change that into a conversation interaction that feels much more natural”

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