London – April 20th, 2023 Claim Technology, an insurtech marketplace with API access to over 50+ insurtechs, has announced a strategic partnership with Conversational AI platform provider, OpenDialog AI Ltd, to deliver Conversational AI that is trained specifically for the insurance market.
“We are delighted to have agreed a formal partnership with Claim Technology to accelerate the adoption of the OpenDialog Conversational AI Platform within the global insurance market. We have been impressed by Claim Technology’s pedigree in the insurance sector, helping insurers create better products and create better customer experiences. The OpenDialog platform is a natural fit into the Claim Technology portfolio and our teams are already working together with a number of clients. We are looking forward to exploiting the significant opportunity in the global insurance market as insurers seek to improve profitability and differentiate through better customer experiences.”The partnership will leverage Claim Technology’s customer self-serve capability and OpenDialog’s Conversational AI Platform to enable insurers to deliver better customer service whilst significantly reducing operational costs. The joint solution will allow insurers to provide real-time, highly personalized support to their policyholders, answering questions and resolving claims quickly using a plug&play solution, or one that can be embedded into insurer’s own applications.
“We are thrilled to partner with OpenDialog to bring cutting-edge conversational AI capabilities to our platform,” said Michael Lewis, CEO at Claim Technology. “By integrating OpenDialog’s technology into our platform, we will enable insurers to deliver a better customer experience while reducing claims costs and improving efficiency.”