Insurers, your Generative AI transformation journey starts here...
The safe and trusted way to start fast with Generative AI and put your insurance business on the path to automating 90% of interactions
Trusted across the Insurance industry:
Introducing Digital Concierge for Insurance
Insight-driven automation that goes beyond query resolution
Without reliable customer data, the risk of missteps and missed opportunities with AI automation looms large. Through our Digital Concierge AI assistant that sits in your voice or digital channels, OpenDialog mitigates these challenges by providing the necessary empirical data, enabling informed decisions on automation priorities and cost benefits, ensuring confident strides toward automating up to 90% of interactions across your business.
Gather data while automating conversations
- Fast frictionless deployment
- Sits in voice or digital channels
- Triages customer queries and resolves them without human interaction
Attain a clear roadmap to 90% automation
- Empirical, trusted data from your customer interactions
- Gives confidence in what to automate, the cost benefit, and priority order
Gather data while automating conversations
- Fast frictionless deployment
- Sits in voice or digital channels
- Triages customer queries and resolves them without human interaction
Attain a clear roadmap to 90% automation
- Empirical, trusted data from your customer interactions
- Gives confidence in what to automate, the cost benefit, and priority order
Fast, frictionless deployment
Get started with Generative AI quickly and easily with frictionless deployment alongside existing digital channels to mitigate risk of change.
Easily connect your own data and knowledge sources with zero integration requirements.
Intersects voice, web and chat channels to meet your customers where they are.
Transformative insights
Every interaction gathers insight into your customer's needs, journey, and behaviour to help you understand them like never before.
Actionable insights enable you to pinpoint processes ripe for automation, leading to increased efficiencies and the uncovering of new growth opportunities to inform your transformation roadmap.
OpenDialog's transformation impact report shows you exactly how you can use Generative AI to achieve the highest levels of automation across your key business processes
Safe and trusted Generative AI
Safely harnesses the world's most advanced Generative AI to engage in sophisticated natural dialogue, far surpassing linear chatbot conversations.
Built from the ground-up for regulated
environments, you stay in control and rest easy on compliance with industry standards.
Immediate efficiency and service improvement
Reduce business overheads by deflecting callers away from your contact center to the web based digital assistant through an audible or SMS notification.
Reduce caller's wait times and resolve their issues faster through automation to improve customer satisfaction.
What our clients say
Rest Easy on Regulations With OpenDialog
OpenDialog is the best Conversational AI platform for insurance and other regulated industries, thanks to its extensive analytic functionality that supports regulatory compliance, safety and explainability as well as underpinning continuous improvement and enhancement.
You're in Safe Hands
ISO 27001 Certified
Cyber Essentials Certified