We are very excited to be participating at the 2022 Chatbot Conference, which, as the title suggest, is also going
Exciting Times! Just like with any emerging technology, as the conversation design field grows in maturity, diverging views emerge when
For the past 40 years interacting with digital devices has required us to understand what button to press, what menu to expand and what option to select. Whether with a mouse, trackpad, or our fingers, we are responsible for figuring out where to point and click to get a task done. The ability to converse with machines flips that dynamic around.
Language understanding is hard. This is perhaps the most crystal clear lesson of the past few years of intensified efforts