Blog Post
How AI Agents are changing the world of software
The end of SaaS? In 1999 Mark Benioff and 3 co-founders launched Salesforce, a new software company with a mission
December 17, 2024
The end of SaaS? In 1999 Mark Benioff and 3 co-founders launched Salesforce, a new software company with a mission
Conversational AI agents are now a must-have for boosting customer experiences and streamlining operations. A key decision in any AI
Based on my research and what I could (or rather couldn’t!) find, I’m setting out my stall that this is
2023 saw an exciting year for generative and conversational AI advancements, with enhanced NLU (natural language understanding) and ethical and
Starting with Generative AI in the enterprise may feel daunting. Here is a pragmatist’s guide to how you can get
These days if you are running a product team, you’re almost certainly grappling with the issues of how to integrate
AI is general purpose technology that’s growing exponentially. The result is a growing gap between the proactive innovators and the
The exponential rate of growth of AI capabilities, their deep integration in everyday tooling, and the massive levels of investment
Exciting Times! Just like with any emerging technology, as the conversation design field grows in maturity, diverging views emerge when
Yesterday, at Google I/O there was a particularly relevant announcement for us. Google introduced LaMDA. A Language Model for Dialogue