In this episode, we are joined by Fred Dust – author of the Making Conversations book that we have referred to many times already in our podcast. It is such an honour to have Fred with us!
In this episode we explore:
The intersection of human-human and human-machine conversations.
Having hard conversations and new ways of listening.
Breaking and shifting conversations
So if you’re looking for a new career in conversation design, or just want to learn how to better implement conversational UX principles into your conversational applications, this is the episode for you.
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