Legal
Boost Productivity, Prioritize Customer Relations And Improve Profitability With OpenDialog Conversational AI
By 2023 “Lawbots” will handle a quarter of internal legal requests*
Juggling admin-heavy tasks while handling ongoing cases and responding to new clients is difficult to achieve without over-stretching resources.
Conversational AI helps legal firms alleviate heavy paperwork by automating high-effort, low-output admin tasks such as undertaking research or conducting due diligence. AI powered legal advisor Chatbots can support clients 24/7 by resolving minor claims and providing legal advice, without the need of human intervention.
- Analyzing and generating legal documents
- Scheduling meetings and reminders
- Automating research and due diligence processes
- Predicting case outcomes
- Answering FAQ’s
- Providing quotes
- Identifying potential new leads
- Collecting and storing previous case data
- Resolving minor claims
- 24/7 client support
- Providing confidential legal advice
- Improving customer engagement
- Collecting valuable client data
Supporting Legal Teams with OpenDialog Conversational AI
Providing new clients with the step-by-step guidance they need is a tricky challenge when teams are inundated with paperwork.
As a result, many law and legal firms are turning towards Conversational AI to help streamline and automate admin-heavy tasks. By eliminating repetitive tasks and automating time-consuming processes, law firms can boost productivity and provide more value to their clients.
The Solution
Automatically Review, Analyze, And Generate Legal Documents With Conversational AI
From reviewing regulations to analyzing past cases and generating accurate legal documents, OpenDialog Conversational AI has the capability to review vast amounts of data in seconds without the need of human resources, saving hours of valuable processing time.
Client Centered Operations With OpenDialog AI Chatbots
To beat the competition, response time is key. Conversation AI powered Chatbots can be available to clients 24/7 and can handle an infinite number of enquiries.
In addition, Chatbots can be trained to provide confidential legal advice, allowing customers access to personalized legal information without speaking to a member of the team or disclosing their identity. Providing a new level of impartiality boosts customer confidence when discussing sensitive information.
Building Valuable Databases For Better Legal Insights with OpenDialog
By automatically collecting and storing data from previous cases, Conversational AI boosted applications can essentially ‘learn’ from the past. This information can be used to predict case outcomes, helping to influence a lawyer’s strategy before going to a court case, for example.
Conversational AI Generates New Business
There is a vast amount of client administrative work conducted in the legal profession which can benefit from automation.
By utilizing Conversational AI, legal firms can automate many time-costly tasks, boosting productivity and helping to make operations more profitable. The introduction of legal advice Chatbots or ‘Lawyer Bots’ further elevates the customer experience by providing 24/7 access to personalized legal information.
The convenience of this option has the potential to attract new customers that may not have otherwise considered instructing a lawyer.
How Conversational AI can help you
Discover how OpenDialog Conversational AI delivers better experiences and communication to customers, agents, and employees by using natural language powered text and voice Chatbots, Voicebots and intelligent Virtual Assistants.
By requesting a demo, you will get access to a personalized showcase of how OpenDialog Conversational AI
is positively impacting real-world engagement and customer experience.
Enabling everyone
to leverage Conversational AI
*https://www.gartner.com/en/newsroom/press-releases/2020-01-30-gartner-predicts-that-by-2023-lawbots-will-handle-a-quarter-of-internal-legal-request
