In this episode, we talk with Hillary Black, Conversation Design Pioneer and initiator of a plethora of Conversation Design Community initiatives like https://www.conversationdesignerjobs.com/ and Conversation Design Internet Club Facebook Group, which Maaike was the very first member of!
As a seasoned conversation designer, Hillary has tons of wisdom and experience to share and is very passionate about conversational experiences via SMS – a very valuable and underestimated channel to connect with customers via conversations!
We hope you enjoy listening as much as we enjoyed talking with Hillary.
👉 Sign up for OpenDialog.ai to discover a new way of creating purposeful, context-rich & dynamic conversational experiences!
