Senior Partner Manager

Location: London (Hybrid)

OpenDialog is a Conversational AI software company specialising in providing innovative AI-powered solutions to insurance and healthcare companies, which significantly enhance operational efficiency, sales conversions, and customer experience. Our conversational AI platform empowers users to easily create highly sophisticated chatbots and digital assistants that automate a wide range of use cases across both healthcare and insurance organisations.

We are seeking an experienced Senior Partner Manager to accelerate revenue from our current and future product offerings by cultivating relationships with high-growth partners, including Technology Platforms, SaaS ISVs, VARs, and consultants.

Do you thrive in a fast-paced environment that values innovation, collaboration, and excellence? If so, we invite you to join our extraordinary team of driven, self-starting, resourceful, and innovative professionals who are on a mission to bring Conversational AI to life in exciting new ways.



  • First and foremost, drive bookings and revenue growth through our rapidly expanding partner ecosystem, with a focus on SaaS providers, VARs, lead providers, consultants, and agencies.
  • Nurture existing relationships to assist partners in accelerating their customer acquisition efforts, leading to new bookings and revenue growth.
  • Support the development and delivery of continuous improvement initiatives to ensure that the OpenDialog Partner Alliance Program remains the best in the industry.
  • Collaborate with Sales Leadership to forecast partner Annual Recurring Revenue (ARR) and bookings, process orders, and generate partner-related business reports.
  • Collaborate with Marketing to provide necessary positioning, collateral, and campaigns for both Market-To partners and Market-With partners.
  • Work with Customer Success to deliver partner enablement and maximise partner success in delivering a world-class experience to end-customers.
  • Collaborate with Sales to provide high-quality sales enablement, training, and support.
  • Partner with your counterparts to develop business plans aimed at achieving revenue commitments, conduct Quarterly Business Reviews (QBRs), and measure performance against pre-established business metrics.


Required Skills:

  • Self-starter with a broad perspective, strong strategic planning abilities, and a capacity to execute and implement strategies.
  • Data-driven, results-oriented, and revenue-focused.
  • Proficient in social selling skills.
  • 5+ years of experience in channel/partner management and/or alliances management in SaaS or related industries (Software, IT, etc.).
  • Demonstrated track record of successful channel development in organisations with recurring revenue models, including software and services.
  • Proven experience in establishing and managing reseller relationships.
  • Proficient in promoting channel cooperation both with partners and internally.
  • Demonstrated history of career progression and increased responsibilities.
  • Excellent written and verbal communication skills.
  • Comfortable with public speaking, ranging from small forums (e.g., lunch and learns, enablement sessions) to large audiences (e.g., panel discussions or solo presentations on stage or via online group meetings).

How to Apply

Please submit your CV and a cover letter detailing your relevant experience and why you’re the ideal candidate for this role.

OpenDialog is an equal opportunity employer. We welcome and encourage candidates from all backgrounds to apply.

Apply for this position