Last week, three of the leading women in the Conversational AI space, including our own VP of Design, Maaike Coppens, got together to discuss an essential topic in the AI space: responsible design
No code platforms are revolutionizing the way we build applications, enabling anyone to create software without the need for coding knowledge. With the rise of these platforms, companies in various industries are turning towards them to reduce development time, improve
Conversational AI has the ability to significantly enhance the efficiency, effectiveness, and accuracy of customer service in contact centers, and is forecast to reduce contact center agent labor costs by as much as $80 billion by 2026 [1]. AI
Recent news of a new Conversational AI technology called ChatGPT has been all over social media and other platforms, highlighting its ability to transform the way customers interact with businesses. With this exposure, senior executives in various industries, including insurance,
The recent publicity around ChatGPT has helped people understand the level of intelligence and capability that an AI powered chatbot can deliver and in recent weeks, companies are starting to consider how they can take advantage of this technology and
Artificial intelligence (AI) is a rapidly advancing field that has the potential to transform many aspects of our lives. In 2023, Conversational AI is expected to become even more prevalent in businesses, as the technology continues to mature and is
The start of a new year provides an excellent opportunity to take stock and think about what comes next. In this post, I will quickly look back at what the OpenDialog team was up to in 2022 and what is coming next
Intelligent AI powered Chatbots are a form of artificial intelligence and are predicted to become one of the ruling customer service channels by 2027 [1]. They are being used to revolutionize businesses all over the world and emerging in more
Large Language Models Large Language models are a specific type of technology coming out of AI research that is particularly good at predicting what the next word, phrase or entire story could be starting from a prompt. I will spare
We discuss the upcoming trends and predictions in conversational AI for 2023
