Use Case Validation Template

A template to explore common goals: from businness strategy, to user needs and beyond


Capture the key findings fro users. Wants/Needs, Motivations, Frustrations and what they are currently using


Write down both business goals, the desired outcome for the business and the user goal so that you can compare and contrast

User Journey

Describe the user journey through stages, the user feelings and what they are looking to achieve


What are the OpenDialog conversations that need to be had in order to fulfil needs at each stage.