Use Case Validation Template
A template to explore common goals: from businness strategy, to user needs and beyond
Capture the key findings fro users. Wants/Needs, Motivations, Frustrations and what they are currently using
Write down both business goals, the desired outcome for the business and the user goal so that you can compare and contrast
Describe the user journey through stages, the user feelings and what they are looking to achieve
What are the OpenDialog conversations that need to be had in order to fulfil needs at each stage.