Conversational AI delivering better sales and marketing experiences
Meeting customer expectations
With the rise in customer expectations and increasing competition present in many markets, businesses need to find a way to stand out from the crowd. One of the most effective ways of achieving sales and meeting your customers’ expectation is through offering high quality customer service, which can easily be delivered with the effective implementation of Conversational AI.
Conversational AI can increase sales by 67% on average.
– Forbes
Personalized and valuable customer interactions with OpenDialog
Busy sales departments and overstretched marketing teams often lead to missed sales opportunities and neglected customers.
Available 24/7, personalized intelligent Chatbots and Virtual Assistants can create instant, personal connections with customers.
By nurturing the sales process with personalized product recommendations, specific targeted deals and offers that are of value to the customer, businesses can improve conversion rates, increase average order values and create customer loyalty.
Uses of Conversational AI in Sales and Marketing
- Respond to customer FAQs
- Advanced customer support
- Lead nurturing
- Re-engage cold or dead leads
- Identify purchasing trends
- Deliver personalized product and offer suggestions
- Schedule sales meetings
- Create and maintain customer relationships
Intelligent Chatbots Creating Personalized Customer Experiences
OpenDialog’s intelligent Chatbots automate 80% of interactions compared to the industry average of 30%. With little technical requirements, businesses can benefit from a seamless integration and faster implementation. Sales and marketing teams can boost their ROI without the need of extended human interaction, as AI Virtual Assistants are able to complete conversions or warm up prospects before being passed to a human member of the team.
71% of consumers expect companies to deliver personalized interactions.
– McKinsey
See How it works
Discover how OpenDialog Conversational AI delivers better experiences and communication to customers, agents, and employees by using natural language powered text Chatbots, Voicebots and intelligent Virtual Assistants.
By requesting a demo, you will get access to a personalized showcase of how OpenDialog Conversational AI is positively impacting real-world engagement and customer experiences.
Find out how Conversational AI is helping…
Enabling everyone
to leverage Conversational AI
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https://www.forbes.com/sites/gilpress/2019/11/25/ai-stats-news-chatbots-increase-sales-by-67-but-87-of-consumers-prefer-humans/?sh=1151337948a3
https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/the-value-of-getting-personalization-right-or-wrong-is-multiplying
