FAQ about conversational AI with OpenDialog
Get Your Answers!
Our Executives Answer Your Frequently Asked Questions
Conversational AI is a trending technology that includes AI Powered Chatbots and Intelligent Virtual Assistants that are transforming customer experiences. As more businesses look to leverage Conversational AI to provide better human-like automated services, our Executives answer the most common asked questions to help increase understanding and ease of deployment.
OpenDialog’s Conversational AI Platform is making Conversational AI accessible to every business, allowing you to create personalized and engaging conversations quickly, easily and cost-effectively.
Terry Walby
Co-founder, Chairman and CEO
Dean Chapman
Co-founder and Chief Commercial Officer
Ronald Ashri
Co-founder, Chief Product and Technology Officer
What Is Conversational AI?
Playlist
Ronald Ashri, our Co-founder, Chief Product and Technology Officer, helps us define Conversational AI.
Summary:
- Conversational AI (artificial intelligence) specializes in understanding how humans converse so that software can be built that allows machines to converse with us in a human-like way
Terry Walby our Co-founder, Chairman and CEO, helps us define Conversational AI.
Summary:
- Conversational AI is a transformative technology that has the ability to change the way humans and machines interact
- Its applications can be used both internally through its employees and externally through its customers
- It can automate processes, provide customer support and enhance overall customer experience
Dean Chapman our Co-founder and Chief Commercial Officer, explains why he believes people should consider Conversational AI.
Summary:
- Conversational AI provides businesses with an opportunity to cut costs and automate over 80% of complex interactions with consumers
- It has the ability to transform brand relationships through personalized customer experiences
- OpenDialog’s no-code interface has made it easier than ever for businesses to adopt Conversational AI
Who Are OpenDialog?
Playlist
Terry Walby our Co-founder, Chairman and CEO, talks about OpenDialog and what we do.
Summary:
- OpenDialog are a technology company who have developed a Conversational AI Platform that helps businesses deliver automation through conversation
Ronald Ashri, our Co-founder, Chief Product and Technology Officer, talks about what OpenDialog is.
Summary:
- OpenDialog is a Conversational AI Platform that allows users to build conversational applications, including Intelligent Virtual Assistants and AI Powered Chatbots.
Terry Walby our Co-founder, Chairman and CEO, describes what OpenDialog does.
Summary:
- OpenDialog is a technology that allows organizations to create human-like conversational interfaces to their processes and interactions with customers
Terry Walby our Co-founder, Chairman and CEO, lets us know why OpenDialog was created.
Summary:
- OpenDialog was created to allow all organizations to have access and to benefit from Conversational AI
Terry Walby our Co-founder, Chairman and CEO, tells us a little bit about himself.
Summary:
- Terry has a background in technology and business services
- In 2013 Terry founded an automation company that was later sold, he then joined forces with our other founders, Dean Chapman and Dr Ronald Ashri to create OpenDialog
The Benefits Of OpenDialog And Conversational AI
Playlist
Dean Chapman our Co-founder and Chief Commercial Officer, explains some of the key benefits of working with OpenDialog.
Summary:
- OpenDialog gives you access to sophisticated Conversational AI technology that was previously only available to large, well-funded companies
- Our solutions let your business take advantage of this technology quickly, easily and for less!
Terry Walby our Co-founder, Chairman and CEO, talks about the benefits of Conversational AI for businesses and their customers.
Summary:
- Conversational AI provides customer service support 24/7 and in real-time
- AI Powered Chatbots can converse in a human-like way, creating engaging interactions with users
- Intelligent Virtual Assistants are able to help organizations increase conversions and improve sales capacity
Dean Chapman our Co-founder and Chief Commercial Officer, lets us know why businesses should use OpenDialog.
Summary:
- OpenDialog’s Conversational AI Platform is a no-code tool which makes it easier to use, services are deployed in typically less than half the time, it allows for better problem solving without the need for human intervention, and it requires a lower investment
Dean Chapman our Co-founder and Chief Commercial Officer, discusses how OpenDialog can help organizations of all sizes, in all industries.
Summary:
- OpenDialog lowers the barriers of entry by removing the need for big teams of developers and data scientists, and helps businesses of all sizes to experience the benefits of Conversational AI
The Technology Behind OpenDialog And Conversational AI
Playlist
Ronald Ashri our Co-founder, Chief Product and Technology Officer, talks through how OpenDialog’s Conversational AI Platform works.
Summary:
- OpenDialog’s Conversational AI Platform does not require an expensive team of experts thanks to its no-code conversation design tool
Terry Walby our Co-founder, Chairman and CEO, fills us in on the human-like technology behind Conversational AI.
Summary:
- Conversational AI involves computers understanding the user, rather than the user trying to provide the application with the information it requires
Terry Walby our Co-founder, Chairman and CEO, talks through the differences between AI Powered Chatbots and Gen One Chatbots.
Summary:
- Gen one chatbots are unable to gain a proper understanding of consumers, whereas AI Powered Chatbots are focused on creating hyper-personalized and human-like interactions with its users
Ronald Ashri, our Co-founder, Chief Product and Technology Officer, tells us about what he thinks makes OpenDialog unique.
Summary:
- One of the main things that makes OpenDialog so unique is our approach to modelling Conversational AI Platforms which is involves multi-agent systems
Ronald Ashri our Co-founder, Chief Product and Technology Officer, talks about the technology behind OpenDialog’s Conversational AI Platform.
Summary:
- OpenDialog is a no-code platform, allowing businesses to design, develop and deploy an AI Powered Chatbot and Intelligent Virtual Assistant without the need for any coding or a team of developers
How OpenDialog And Conversational AI Helps Businesses
Playlist
Dean Chapman our Co-founder and Chief Commercial Officer, explains why Conversational AI is important for businesses.
Summary:
- Conversational AI can provide value by automating complex business process through conversation that helps to improve efficiency and reduce operating costs
- Improves customer relationships through personalized customer experiences
Dean Chapman our Co-founder and Chief Commercial Officer, explains how OpenDialog helps companies.
Summary:
- OpenDialog helps companies take advantage of the benefits of Conversational AI, including automating complex business processes
- Helps organizations to reduce operating costs and improve relationships with their customers
